Spyne, an automotive AI platform, has launched Vinnie, an autonomous AI assistant supposed to assist used automotive dealerships by streamlining buyer relationship administration workflows. The corporate introduced the launch on July 22, 2025.
Vinnie has been developed to handle excessive name volumes, fragmented lead dealing with, and restricted follow-up capability—components usually contributing to income loss in automotive retail. It automates communication throughout voice calls, chat, and electronic mail, dealing with inquiries, appointment scheduling, and post-sale engagement.
Built-in into Spyne’s visible merchandising suite, the assistant works with car show pages on dealership web sites. It additionally connects with current CRMs and gross sales methods, providing steady assist for gross sales, service, financing, and stock features.
Deal with lead conversion and operational effectivity
Spyne claims the AI assistant is able to figuring out purchaser intent, prioritising high-intent leads, and inspiring prospects to take actions comparable to scheduling check drives or continuing with purchases. Early customers have reported a fourfold improve in response occasions, a 42 per cent rise in certified leads, and a 37 per cent discount in missed follow-ups throughout the first month of use.
Sanjay Varnwal, CEO and Co-founder of Spyne, mentioned, “Dealerships at the moment want greater than automation; they want AI know-how that’s simple to make use of and might suppose, adapt, and drive actual outcomes. That’s the long run we’re constructing for.”
The launch of Vinnie is a part of Spyne’s broader technique to construct AI-native software program for automotive retail. The corporate goals to create a full-stack AI ecosystem that improves car presentation and buyer interplay, whereas enhancing digital effectivity for dealerships.
