Chery Malaysia has issued a precautionary security recall on 600 items of the Omoda 5 over a possible axle concern. This comes following a viral social media publish the place a buyer’s Omoda 5 apparently had its rear axle detach from the automobile whereas driving.
The corporate mentioned it has recognized the problem, and that the rear axle beam part on affected automobiles can be fully changed and never repaired. The work will take about two hours. Affected homeowners can be instantly contacted very quickly to carry their vehicles in.
Chery additionally added that it had recognized one batch of elements to be affected, which can have been brought on by a facility improve train by a specific elements vendor. The corporate assured its prospects that the affected batch of vehicles are nonetheless secure to be pushed, and claimed that the viral incident is an remoted case that has since been efficiently resolved.
In the event that they so want, unaffected prospects exterior the 600 items (over 7,000 items of the Omoda 5 have been bought in Malaysia) can contact the Chery Malaysia careline +603 2771 7070 to have their vehicles checked, and full experiences on the inspection can be supplied.
A devoted web site can even be created for patrons to examine whether or not their automotive is included within the recall.
Assertion by Chery Malaysia:
Omoda 5 Situation Recognized, Precautionary Measures in Place for Doubtlessly Affected Autos
Chery Auto Malaysia is dedicated to offering secure and dependable transportation options, and we’re devoted to making sure that every one our automobiles meet the best security requirements.
The shopper-reported concern highlighted on Fb not too long ago was decided to be an remoted case. We’ve got promptly addressed this concern by changing the rear axle beam part and conducting complete high quality management exams on the affected automobile. We will verify that the matter has been efficiently resolved.
Chery Auto Malaysia views this matter severely as buyer security is our utmost precedence. In making certain that we offer full transparency and accountability we’ve got reached out to the elements vendor and have executed an in-depth evaluation. We at the moment are capable of verify that 600 automobiles are doubtlessly affected because of the facility improve train.
As a precautionary measure, Chery Auto Malaysia can be reaching out to prospects of the affected Car Identification Numbers (VIN) for an in depth inspection to resolve all technical part points.
We wish to reassure prospects that no different automobiles are affected. Chery Auto Malaysia continues to deal with upholding the protection of our prospects and making certain their peace of thoughts. A web site to cater to this precautionary measure can be in place for all OMODA 5 prospects to substantiate that their automobiles should not affected.
Buyer satisfaction is our utmost precedence. Chery Auto Malaysia is devoted to making sure we produce one of the best automobiles and ship one of the best service to our prospects.
For queries kindly contact the Chery Malaysia Buyer Careline at +603- 2771 7070.
Seeking to promote your automotive? Promote it with Carro.
