A neighborhood firm promoting automotive leases for as little as 20c a day has raised suspicion as former shoppers slam the enterprise for allegedly misleading enterprise practices.
Good Automobile Leases Malta is promoting rental automotive costs which can be far beneath typical market charges. Nevertheless, former clients who left critiques on-line recommend that the corporate has a lower than stellar fame, with many claiming it withheld hefty sums in deposits over harm to the automobiles they weren’t liable for, equivalent to scratches.
Purchasers claimed they have been compelled to pay for brand spanking new batteries when the automotive failed to begin and others complained they have been intimidated into making an attempt to pay for wear-and-tear points equivalent to clutch harm after solely driving the automotive for a short while.
Drivers stated that regardless of paying a longtime worth on-line, they have been confronted with sudden extra expenses when choosing up the automotive in particular person.
Some additionally alleged that Good Automobile Leases saved making fictitious expenses to their playing cards effectively after that they had used the service, forcing them to take up the difficulty with their respective banks.
The corporate has a ranking of two.2 on Google Opinions with 512 critiques, the bulk being of a damaging expertise with the service.
Trying on the firm’s worth providing on its web site, Good Automobile Leases provides a finances choice automotive, a Peugeot 108 or Citroen C1 in guide transition, for as little as €1.43 every week in December.
Nevertheless, related autos on supply from different automotive rental companies throughout the identical interval exhibits that these costs are far beneath the norm.
Avis and Sixt, for instance, had a guide Peugeot 108 obtainable for a similar dates beginning at €58.57 and €43.43 per day respectively. In the meantime, Europcar provided a guide Citroen C1 for €21.25 per day for that very same week.
Good Automobile Leases additionally provided different autos obtainable throughout that week that price lower than €1 a day to lease, together with a Peugeot 208 or Citroen C3 ranging from 27c per day, a Ford Fiesta for 42c per day and a Chevy Spark for 58c per day.
There’s a restrict to how a lot you possibly can decrease the value
Good Automobile Leases has since up to date its costs, with a primary bundle for a Citroen C1 or a Peugeot 108 going for €11.12 a day in January, with costs for the remainder of their providing equally being revised upwards.
Moreover, whereas every automotive rental firm provides three worth factors which clarify the completely different extra protection for collision harm and theft for the car, Good Automobile Leases doesn’t present this info earlier than a automotive is booked on-line.
Earlier than continuing to the fee portal, Good Automobile Leases requires clients to comply with phrases and circumstances. This additionally doesn’t include details about extra cowl however lists basic info for renters and mentions charges for senior and younger drivers.
A service agent for the corporate contacted over the cellphone was additionally unable to supply this info.
Sources within the automotive rental business advised Occasions of Malta that whereas it’s regular for automotive rental firms to decrease costs throughout the winter season when demand is decrease, renting autos for lower than €1 a day merely can’t be sustained.
“In winter, we do put costs down, however with the price of issues like upkeep, automotive insurance coverage and salaries capturing up dramatically, there’s a restrict to how a lot you possibly can decrease the value,” one operator stated.
“I discover it very tough to imagine that you would be able to preserve these costs with out one thing suspect occurring. Sadly, it harms not solely the business’s fame but in addition Malta’s as a result of nearly all of the service customers are typically vacationers.”
Malta Enterprise Registry data state that Good Automobile Leases is owned by Emanuel and Gerald Camilleri.
When contacted, Emanuel Camilleri stated he didn’t personal the corporate whereas denying the claims made in on-line critiques. Questions despatched in writing to Good Automobile Leases weren’t replied to.