As its model’s best-seller, the all-new 2023 Mercedes-Benz GLC-Class is a crucial mannequin. Much more in order that the small luxurious SUV phase is heating up with new and spectacular entries such because the Genesis GV70. Whereas the previous-generation wowed when it was launched seven years in the past and remained a powerful selection all through its life, we’re afraid its substitute doesn’t carry out an encore act. Whereas the brand new GLC features the appointments of pricier Mercedes fashions, there are quite a few performance irritations and unrefined driving manners that end in an SUV that lands in the midst of the pack relatively than main it.
The brand new GLC does not look significantly completely different, regardless of a bit extra width, and tweaked lights and grille. Meaning it does not stand out as a lot in a parking zone because the GV70 does, however for somebody wanting a tried-and-true look that is not overly flashy, it isn’t dangerous. And its rear-drive proportions that correspond with the longitudinal engine and driveshaft down the center assist it look extra elegant and stately than some rivals.
Inside is a a lot completely different story, the place the inside is principally a scaled-down model of what was launched within the flagship S-Class and EQS fashions. No, you may’t have the Hyperscreen, however that is high quality. You continue to get an enormous 11.9-inch infotainment display screen and a 12.3-inch instrument panel. It is enticing and responsive, although a bit of sluggish to totally come to life at begin up. However again to the dearth of Hyperscreen: with out it you get a stunning waterfall sprint and a selection of trim, which in our tester was black-stained open-pore wooden veneer with aluminum pinstripes. That is not all, the detailed air vents, technicolor dream ambient lighting, and fabric most locations the place that wooden is not (apart from the considerably low-rent plastic middle console), the GLC’s design is generally very luxurious. Largely.
What sours the GLC’s inside, identical to different Mercedes fashions, is the insistence on utilizing touch-sensitive buttons all over the place. Automotive consumers could also be wowed by these in a showroom, however they’ll shortly bitter on them as soon as they really use them. They’re on the steering wheel, underneath the touchscreen and on the door-mounted seat controls: big single plastic buttons that depend on contact sensors to know the place your finger is and your required choice. The plastic feels low cost at first contact, and the squishy, gentle actuation when pushing more durable is disagreeable. The steering wheel buttons are worse, as they depend on imprecise swiping for capabilities comparable to quantity. It is all of the extra annoying when previous-generation Mercedes had nice regular buttons, knobs and scroll wheels as a substitute.
Persevering with inside, the entrance seating lodging are once more a irritating combine of excellent and dangerous. The seats themselves are supportive, significantly with the bolsters, and have good adjustability for the thigh extensions and lumbar. However the driving place has quite a few issues. Most notable is the cramped knee room, significantly from the middle stack and transmission tunnel. There’s simply no room to lean your proper leg over to the appropriate. Moreover, the steering wheel and instrument panel are significantly low, and there is not sufficient adjustment to convey it up. Head and shoulder room are high quality, and you’ll regulate to the odd place, however that does not appear cheap when shopping for a luxurious SUV.
The again seats are literally higher. There’s numerous room in all instructions, and the seats are a bit stiff, however nothing uncommon. The shortage of seatback recline is unlucky, as SUVs half the worth have that, however sadly commonplace for the posh phase. And for cargo area, that is high quality, too at 21.9 cubic toes behind the rear seat. That is an enchancment of two.5 cubic toes over the previous one, however Mercedes has additionally been recognized to short-change its precise cargo area, so it might not be as below-average because the numbers make it appear. With the seat folded, it has a much more aggressive 59.3 cubic toes, plus there’s really a spare tire at the back of the GLC, a comparatively unusual characteristic these days.
The sample does not change when it is time to really drive the GLC. There’s just one engine possibility for now (AMG variations are actually simply across the nook), an up to date turbocharged 2.0-liter four-cylinder, just like earlier than. New is a 48-volt gentle hybrid help for smoother engine start-stop that may maintain the engine off sooner and longer. In Eco mode, it could actually even shut off whereas coasting for durations of time, seamlessly bringing again the engine as wanted. The powertrain can be a bit stronger, with 3 extra ponies at 258 horsepower and 22 extra pound-feet of torque at 295 whole. This a part of the automotive is completely high quality with good torque and spectacular smoothness. You possibly can hear it a bit underneath sturdy acceleration, however that smoothness retains it from being annoying. The digital engine sound added in Sport mode, alternatively, is nasally and aggravating (Mercedes actually must work on its pretend powertrain noises). Thankfully you may swap that off within the Particular person mode, and it isn’t current within the Eco or Consolation modes.
The nine-speed automated transmission is the place issues begin getting worse. It is easy sufficient, however it’s fairly sluggish on shifts, particularly downshifts. Sport mode wakes it up a bit, however not a lot. Handbook shifting is an possibility, however it will not keep in guide mode until you choose that within the settings menu from the touchscreen And if you happen to try this, it will not return to automated until you turn it again your self. It is an OK-enough transmission for gradual cruising, however a bit annoying while you demand extra hustle.
The stiff-and bouncy suspension is the actual sore spot of the driving expertise, nevertheless. Mercedes notes that the non-adjustable multi-link impartial setup at every finish has been totally redesigned, however seemingly not for the higher. Even over small bumps and dips, it is all the time transferring round, by no means feeling settled until cruising over pristine pavement. It feels prefer it wants some revised damping to calm the physique down. The tires clippity-clop over bumps, too, intruding on the in any other case quiet cabin. That might be a results of the bigger 20-inch wheels fitted to our check automotive, and the usual 18s will in all probability be quieter, to not point out extra snug. The dealing with doesn’t make up for the experience high quality. It leans greater than it ought to and feels heavy. There isn’t any altering the suspension both, because it does not have adjustability. The steering is gentle and correct, however has no feeling in anyway, so there isn’t any redemption, both. And whereas it appears we’re harping on this, it must be higher, as a result of there are each sportier and extra snug choices on this class.
Lastly, we come to cost. The GLC 300 is likely one of the costliest fashions within the phase. The bottom, rear-wheel-drive model begins at $48,250, and all-wheel-drive bumps it to $50,250. With choices, our check GLC broke $60,000. The Genesis GV70, one in every of our absolute favourite small luxurious SUVs, is available in just below $45,000 to start out, and you will get one with the beastly twin-turbo V6 for lower than our GLC as-tested. The Volvo XC60 is one other compelling selection for much less cash, and likewise affords a plug-in hybrid powertrain. The Alfa Romeo Stelvio, Lincoln Corsair and Acura RDX are different sturdy worth performs. Precise automotive consumers are in all probability extra prone to cross-shop the GLC with the BMW X3 and Audi Q5, however these have their very own points. We’d advocate the above options as a substitute.
By itself, the GLC 300 is okay, however it merely isn’t sturdy sufficient in gentle of an more and more aggressive class. It is costly, mediocre to drive, and has an inside that, whereas fairly, has some odd compromises. None of that was the case when the previous-generation debuted to widespread accolades. Time and a brand new technology have modified issues: This Merc is just for the three-pointed star die-hards.
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