Have you ever seen the viral story of the Proton X50 that was concerned in a complete loss accident, pushed by the gross sales advisor?
In case you haven’t, right here’s the deal. The ill-fated purple X50 was being delivered to a buyer in Johor Bahru from a dealership in KL, when the gross sales advisor (SA) – allegedly driving at 180 km/h – crashed on the freeway and ended up off the highway. The SA survived the crash, however the X50 suffered dangerous injury and should be written off. As you may see from the pics, there’s roof injury, which implies the automotive most likely flipped.
We reached out to Proton, and right here’s what the carmaker has to say. “Proton is firstly grateful that no person was injured within the accident. We do nevertheless view the matter severely and an intensive investigation will probably be executed concerning the actions taken by the gross sales advisor and supplier. Motion will probably be taken ought to it’s found there was a breach in Proton’s supply procedures,” the assertion learn.
KL to JB, that’s fairly an extended distance supply, no? Apparently, the JB buyer bought the automotive by an agent who’s an ex-Proton SA. As she’s not a Proton employees, the supply needed to be executed by a present SA, the motive force who acquired into the accident. This was revealed by the livid agent, who additionally shared the pics you see right here on Fb, urging individuals to “share the information”.
That is an extremely unlucky incident for all events involved, and it took place by very distinctive circumstances.
When shopping for a brand new automotive, we might all the time suggest shopping for straight from an authorised dealership that’s near your property, and never from one which’s in a distinct state. That will keep away from any want for the automotive to be pushed or transported to you, reducing off any delivery-related dangers. It’s finest to take supply straight on the showroom your self too; this manner, you may have a closing inspection earlier than signing the mandatory paperwork.
On this case, even when the X50 arrived safely to its proprietor, it will have racked up a couple of hundred km of mileage, and some hours of probably laborious driving at excessive speeds. Most new vehicles have a really helpful operating in interval the place you must drive it gently for the primary 1,000 km or so – that is listed within the X50’s proprietor’s handbook. It’s not assured that the SA doing the supply can be so cautious, so it’s finest to mattress in your new automotive your self. Arduous driving by the supply driver may trigger issues down the road.
One other piece of fine recommendation from the carmakers: keep away from utilizing brokers and buy straight from authorised SAs and dealerships. The identical goes for when you must make funds – don’t switch cash to non-public financial institution accounts. All funds should solely be made to firm accounts. Proton has prior to now warned of scams and conmen, and Perodua did the identical yesterday as regards to the brand new Ativa.
Additionally, all official gross sales personnel obtain product coaching from the carmakers; they’re supposed to offer you a full briefing on the vehicles options and features. Brokers could not have gone by this coaching, and will even give fallacious info.
Since we don’t purchase vehicles each different month, it’s no massive loss in going by the entire “trouble” of the expertise. View, check and purchase from an official dealership. When the time comes so that you can take supply, personally expertise the “guided tour” by the SA and drive it dwelling your self – it’s a privilege. If the automotive must be transported, insist on a flatbed service. A automotive is an enormous ticket merchandise, higher to be protected than sorry.
