The Kuala Lumpur Metropolis Corridor (DBKL) pothole complaints channel launched on January 7 has obtained 1,224 responses at of February 17, with round 700 complaints really associated to pothole points, The Star reported.
From this tally, a minimum of 77% have been resolved by DBKL, mentioned the town corridor’s civil engineering and drainage division senior deputy director Azli Shah Ali Bashah. “The pothole complaints channel which permits the general public to tell the authorities about potholes through WhatsApp additionally permits us to reply in a well timed method and even replace the complainants as soon as the job is completed,” he mentioned.
For potholes lower than one sq. metre in measurement, motion might be taken inside 24 hours of receiving the criticism, he mentioned throughout a digital discuss held by the Kuala Lumpur info division (Jabatan Penerangan WPKL). Different complaints obtained by the channel had been concerning cleanliness and drainage issues, based on the report.
A report by StarMetro on February 8 wrote that Kuala Lumpur mayor Datuk Seri Mahadi Che Ngah issued a verbal warning to utility contractors who had patched roads badly after putting in underground pipes and cables.
“At the very least 40% of the potholes in Kuala Lumpur are a direct results of the works carried out by utility contractors. They should be accountable and be quick in repairing the harm, with no dragging their toes and no delays,” the mayor mentioned on the time. Those that didn’t do a correct resurfacing job would face ‘hefty payments’ and should lose their safety deposits for the work carried out.
On the finish of final 12 months, the works ministry reiterated its pledge to restore potholes inside 24 hours of receiving complaints or discovery, or in three days for everlasting repairs. In 2016, DBKL declared that Kuala Lumpur might be a pothole-free metropolis by 2017.
A complete of 4,091 complaints concerning public infrastructure had been obtained by the ministry and the general public works division as of November 30, and of those, 1,473 had been for broken roads. All complaints have been processed and motion has been taken by the JKR as of December 31, based on the works ministry.
Residents of the town can lodge complaints with the town corridor through the DBKL complaints channel through WhatsApp at 011-6239 6652.
