Main new Zap-Map survey ranks prime 16 charging networks as rated by EV drivers
Zap-Map, the UK’s main electrical car (EV) mapping service, is at this time releasing its annual electrical car charging community satisfaction rankings.
The much-anticipated league desk ranks the UK’s hottest EV charging networks primarily based on information from its annual survey of Zap-Map’s group of EV drivers.
The outcomes, primarily based on a pattern of greater than 1,500 Zap-Map customers, present that Tesla retains its prime spot because the nation’s most appreciated EV charging supplier, the community receiving the best rating, one driver commenting that Tesla’s service is “the usual all networks ought to aspire to”.
In second place total, and the highest place for multi-brand* networks, is InstaVolt, which retains its second spot for the third yr operating. One InstaVolt fan commented that the community is “fashionable, tremendous dependable, typically are available pairs and contactless fee is a large plus”.
In third place, and significantly bettering on its 2019 rating, is Osprey (previously Engenie) which scores extremely for its reliability and ease of use. One Osprey person additionally complimented the community’s companies as “good and visual, good areas, easy to make use of”.
This yr’s survey charges 16 charging suppliers that are ranked from a most of 5.0 stars all the way down to the bottom rating of two.0 stars. For these networks which EV drivers use frequently, respondents have been requested to price their total satisfaction (utilizing a 5-point Likert scale), and in addition their degree of satisfaction within the 4 key areas of: reliability, ease of use, value and amenities.
Dr Ben Lane, Co-founder and CTO at Zap-Map, mentioned: “This yr’s community rankings ought to focus the minds of all EV charging suppliers. Because the survey demonstrates, EV drivers are very clear in regards to the components that make for a very good charging expertise, with reliability and ease of use being key priorities.
“A brand new era of drivers wish to arrive at a cost level and be assured that it will likely be easy to make use of and a trouble-free expertise. They’re fast to select up that completely different networks provide various ranges of service, and can actively go to networks that present a dependable and easy-to-use expertise.
“The Zap-Map person rankings additionally spotlight which networks urgently want to enhance their charging companies. Because the EV market strikes from early adopters to the mass market, EV drivers simply need to have the ability to cost with none fuss. Poor-performing networks might want to take an extended, onerous have a look at the standard of the companies they provide in the event that they wish to retain their clients because the EV market grows apace.”
Zap-Map person scores for EV charging networks in UK
SOURCE: Zap-Map
