A well-deserved award for my pal and colleague Hayley Pells and her staff at Avia Autos.
Tom
- Avia Autos in Bridgend claims the regional trophy for Wales in The Motor Ombudsman’s inaugural Storage Star Awards after making it on to the shortlist of 24 finalists from over 800 shopper nominations that have been submitted for people, groups and garages throughout the UK
- The unbiased storage was chosen by the judging panel for the award in recognition of the excessive degree of assist and care proven by the enterprise when aiding prospects
- The awards have been designed by The Motor Ombudsman to recognise those that have gone past the decision of obligation to assist others over the past 12 months
Bridgend, 24 November 2020 Avia Autos in Bridgend is happy to announce that it has received The Motor Ombudsman’s regional Storage Star Award for Wales. The Storage Star Awards have been launched by the Ombudsman devoted to the automotive sector for patrons to have the ability to nominate people, groups and garages accredited to its Motor Trade Codes of Observe for Service and Restore and Car Gross sales, which have gone above and past to help them throughout the previous 12 months.
Over 800 nominations have been obtained from customers for garages up and down the nation, which have been then whittled down by The Motor Ombudsman in keeping with a strict set of standards to create a shortlist of simply three finalists for every of the eight areas that had been earmarked for the competition. They have been then handed to a judging panel, which included members of the Chartered Buying and selling Requirements Institute (CTSI), to find out the recipients of the winner’s trophies based mostly on the extent to which they’d excelled in offering prospects with a far superior degree of service and work than what would usually be anticipated.
Competing towards different excessive calibre entries, the Bridgend-based unbiased storage emerged victorious to assert the highest prize for the Welsh area. Avia Autos was unanimously chosen by the judging panel as a transparent winner for the regional Storage Star Award for Wales. The trophy was bestowed to the storage belonging to Hayley Pells in recognition of the excessive degree of assist and care proven when aiding prospects, which incorporates taking the time to provide clear explanations about any points on their automobile, and offering sensible tips about driving and automobile care as a part of Avia Autos’ freed from cost programs.
Hayley Pells, Proprietor at Avia Autos, mentioned: “We’re delighted to have received The Motor Ombudsman’s regional Storage Star Award for Wales, and we’re extraordinarily grateful for all the nominations that we obtained from our prospects throughout the previous few weeks. Supporting motorists past the work that we do, with free ideas and lessons, has at all times been a core focus. With automobiles being comparatively advanced machines, it’s essential to offer automobile homeowners with a very good understanding of any repairs which have been undertaken and why, and any preventative motion that they can take themselves to assist keep away from future mechanical points. The trophy will take pleasure of place in our reception space to remind our workers that their continued onerous work and dedication has been publicly recognised with what’s a really prestigious award.”
Invoice Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman, added: “We want to congratulate Avia Autos on their unbelievable achievement. This 12 months’s awards have been a intently fought contest, nevertheless it was this unbiased storage that clearly stood out from the opposite shortlisted entries that have been put ahead for the Welsh regional trophy. Their dedication to going above and past by supporting the native motorists with instructional initiatives actually shone by means of within the buyer’s submission, and this enterprise was due to this fact deemed a worthy regional winner by all the judges on the panel.”
