Inconsistent Service Levels for Fleet Registration & Titling Persist at State DMVs – State of the Fleet Industry

The 128th State of the Fleet Business video produced by Automotive Fleet provides insights into the state of the fleet market as introduced by AF Editor Mike Antich.

🎙Right this moment’s subjects embrace:

• Service ranges have fallen at DMVs and wait occasions for companies have elevated.
• Fleet managers say DMVs have turn out to be inconsistent in implementing their very own rules relating to license and title points.
• Compounding longer DMV turnaround time on registration and titling is the degradation in supply occasions by the U.S. Postal Service.
• Among the many root causes for the lower in DMV service ranges is staffing constraints, getting old legacy pc methods, and reluctance in altering DMV processes want to totally benefit from right this moment’s applied sciences.

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⌚ Timestamps ⌚

0:00 Intro

0:25 Decreased service ranges and elevated wait occasions at DMVs

0:40 Fleet managers’ notion of DMVs round license and title points

2:00 The tie between longer DMV registration and titling turnaround and USPS supply occasions

4:20 Causes behind the lower in DMV service ranges