New Delhi: Honda Bike & Scooter India (HMSI) has launched the ‘Sensible Workshop’ Cellular App, designed to supply the purchasers real-time insights of their car’s service progress.
With the ‘Sensible Workshop’ app, clients now can monitor each stage of their car’s service readiness by means of a Single SMS hyperlink. In service facilities, a buyer’s car passes by means of numerous phases from Car In – Car Restore – Car Out. On completion of every stage of car service, the shopper will now get the notification of course of completion by means of a Hyperlink despatched by way of SMS, thereby enabling clients to have real-time details about their automobiles, the corporate stated in a media launch.
HMSI will likely be increasing the Sensible Workshop Cellular App into all Authorised Most important Seller Service Facilities throughout India by the top of subsequent 12 months in a phase-wise method. The implementation has already began from key cities like Hyderabad, Jaipur, Pune & Mumbai. Clients may have direct advantages when it comes to discount in ready time, service readiness visibility enabling their day planning, transparency about further job request or advice, swift response on buyer suggestions and clean car supply & car out course of from workshop, the discharge added.
Yogesh Mathur, Director, Gross sales and Advertising and marketing, HMSI, stated, “Our dedication to reinforce buyer satisfaction and innovation led us to develop the ‘Sensible Workshop’ Cellular App. This revolutionary instrument not solely gives transparency but in addition ensures a hassle-free and handy expertise for our valued clients. The launch of this utility is a testomony to HMSI’s dedication to leveraging expertise for the good thing about its clients.”
Key options
Actual-time Car Restore Monitoring: Keep knowledgeable at each step of the car service course of by means of a user-friendly interface, making certain transparency and peace of thoughts for the shopper.
Queue Administration System: Throughout peak hours, the app assists clients by permitting them to attend comfortably within the buyer lounge whereas their car progresses by means of the workshop phases.
SMS Hyperlink-Primarily based Suggestions Assortment: Receive invaluable suggestions straight from clients by means of a handy SMS hyperlink, fostering steady enchancment and making certain buyer satisfaction.
