Doha: Qatar Insurance coverage Firm (QIC), the main insurer in Qatar and the Mena area, has introduced the launch of the primary all-inclusive on-line portal, providing the quickest digital resolution to purchase and renew insurance coverage insurance policies in Qatar.
Developed with an progressive customer-centric strategy, qic.on-line permits prospects to purchase their automotive, motorbike, journey, house contents, boat & yacht, and private accident insurance policies in simply 2 minutes, with none have to scan and submit paperwork, or to name or go to a QIC department to finish the onboarding journey.
Obtainable in each Arabic and English, the brand new insurance coverage portal presents prompt covers comparability, permitting prospects to get full info on coverage varieties, along with product suggestion to assist them higher determine the proper insurance coverage covers that go well with their driving, touring, and dwelling wants. The web portal additionally permits prospects to match coverage costs and choose their most well-liked cost plans, together with paying their insurance coverage premiums in month-to-month installments whereas having fun with enhanced safety for funds made by way of debit and bank cards.
The portal’s partaking design and trendy interface correctly assist all show varieties and units, permitting each new and present prospects to expertise a simplified and intuitive navigation throughout each the onboarding and renewal processes. Clients can even request prompt help from QIC’s customer support in any respect phases of their onboarding journey by way of the ‘Ask us’ button and obtain prompt assist from the QIC’s customer support staff all weekdays and around the clock.
For present QIC prospects, the portal presents a devoted web page for insurance coverage renewals in only a few clicks by solely coming into their QID or coverage quantity, and with none have to kind their particulars linked to the QIC database anew. qic.on-line additionally hosts different options permitting prospects to have further management on their insurance coverage wants, together with upgrading insurance policies and on-line claims administration.
Commenting on the brand new portal launch, Ahmed Al Jarboey (pictured), QIC’s Chief Working Officer – Qatar operations stated: “We’re completely happy to launch the primary and quickest all-inclusive insurance coverage portal in Qatar, and to develop into the one insurance coverage firm within the nation that permits prospects to purchase insurance coverage insurance policies in simply 2 minutes. qic.on-line is revolutionary in any respect ranges, and it’s definitely one other important step in our journey in direction of the total digitisation of all our insurance coverage services. We have now achieved report ranges of shoppers’ reliance on digital channels over the previous few months because of our relentless investments in growing our digital capabilities in keeping with our digital transformation technique, and I’ve little question that qic.on-line will now be the one-stop store that may permit additional segments of our prospects to be accountable for all their insurance coverage wants the way in which they like and in only a few clicks”.